Ben and Jerry’s is still committed

It has come to our attention that you have noticed an inadequate amount of cooky and chocolate in one of our products that you have purchased. I would just wish to inform you that we put hard work and long hours in making our products have the scoop up quality. However, during the production process, there are times that the chunking equipment for nuts, chocolates and cookies would be inconsistent resulting to uneven ratios of ingredients put in the ice threshs.In profligate with this, we will be forwarding your concern to the production department so that we corporation continue to satisfy the needs and wants of our customers and prevent these things from happening again. To slump your dissatisfaction, we would gladly refund the cost of the one pint of ice cream that you have bought. We will be sending you a check via air as soon as possible. You would most likely receive the defrayment within two weeks. Meanwhile, regarding your query about our dairy operations in Nevada, the management decided to set up there in assemble to supply our products to ice cream eaters residing on the West Coast.Through this, we would be manner of speaking energy and money because there will be no more than need to transport milk from coast to coast. Also, this is our way of helping the surround because this will help in reducing carbon emissions caused by gas-powered vehicles. patronage this strategic move, we alleviate want to assure you that Ben and Jerrys is still commit in practicing our rural values and displaying our Vermont roots through our products. On other note, we are happy to hear that you support our stand against the use of milk from cloned cows.More so, we appreciate that most of our customers express their viewpoints on critical issues such as this one where our food and health are at stake. We, at Ben Jerrys, rightfully do appreciate your inquiry regarding these matters. I hope that you will still continue to patronize our products because we wil l never cease to put our best in making Ben and Jerrys the ice cream brand that you can trust and enjoy Sincerely, Alice Blachly Customer Affairs Coordinator/