Knowledge Management Essay

The purpose of this essay is to answer the questions from the Tata Consultancy go (India) lawsuit submit on pages 253-255 of Jashapara (2011)The discussion includes advice regarding a strategic league with cisco. ii of the describe elements of this possibility study which ar discussed argon describing the current weaknesses in Tata Consultancy service with an approach to association guidance and the melioratements that are make to kill these weaknesses.In the discussion, strategic attachment is explained by definition and examples are set asided as well to justify. The advice to knowledge management issues has been discussed. The planning and concepts are communicated and a dilate answer is written to discuss facts with the spend of away sources and these deal been referenced.Towards the callinal after all the points been considered, improvements with the linking to knowledge management hand over been advised.ContentsIntroduction3Background3Objectives3Scope4strat egic alliances with lake herring4Current weaknesses in TATA operate5Improvement on the weaknesses6 last8References9IntroductionBackgroundTata Consultancy Services is an IT services, contrast solutions and outsourcing organization that delivers real results to spherical disdaines, ensuring a level of foreg superstar conclusion no other firm butt match. Tata Consultancy Services is a track global IT services, business solutions, and outsourcing companion with offices in 35 countries and growing at over 30 percent in revenue terms for the support couple of years. One key challenge arising out of the rapid egression in people intensive business such as TCS has been ever-increasing demands on the IT infrastructure. (www.tcs.com)cisco Systems is a bouffant corporation that produces computer net bring ining products and services. The Linksys brand of consumer entanglementing products is in addition an owned subsidiary of Cisco Systems. (http//compnetworking.about.com) Cisco (N ASDAQ CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco provide be found at http//www.cisco.com.It was decided by TCS that to expand their allegiances, they were to guide a strategic alliance with Cisco without harming the long-term and short-term goals of each company. The school of this essay is to provide a practical approach with clear guidance for TCS and decision makers in TCS. It shows how KM can enable an organization to do efficiently to the changing business background and achieve its strategic goals.ObjectivesThe TCS-Cisco coalition has been active since 2003. This partnership focuses on go-to-market activities for a range of Cisco technologies, including the coterminous generation entropycenters (Cisco Unified Computing Systems), put forwardd networking, pledge and collaboration. It also focuses ondeveloping replicable go-to-market business solutions leveraging cutting-edge Cisc o technologies like UCS, and TCS strengths in IT finishing services, IT infrastructure services and domain expertise in key industry verticals. (http//www.tcs.com)ScopeIncludes discussion of advice regarding a strategic alliance with Cisco Discussion includes explanation of strategic alliance and points are raised in relation to knowledge management. Continues to talk about the current weaknesses in Tata Consultancy Services approach to knowledge management. This function is helped by many examples from external resources. in the long run solutions on how these weaknesses can be improved are been mentioned. Furthermore this section is supported by many examples and the examples have been referenced. strategical alliances with CiscoStrategic alliance is an agreement for cooperation among two or more independent firms to work together toward common objectives. (http//www.businessdictionary.com) It is a preparation between two companies that have decided to share resources to undert ake a specific, mutually beneficial project. A strategic alliance is less involved and less permanent than a joint venture, in which two companies typically syndicate resources to create a separate business entity. In a strategic alliance, each company maintains its autonomy while gaining a refreshing opportunity.A strategic alliance could help a company develop a more effective process, expand into a new market or develop an gain over a competitor, among other possibilities. (http//www.investopedia.com) Investopedia explains Strategic leagueFor example, an oil and born(p) gas company might form a strategic alliance with a research laboratory to develop more commercially executable recovery processes. A c clumphing retailer might form a strategic alliance with a single clothing manufacturer to attend consistent quality and sizing. A major website could form a strategic alliance with an analytics company to improveits marketing efforts. (http//www.investopedia.com) cognition Management can make a significant difference between ongoing or successful ventures of any organization in a world of accelerating change. Knowledge Management provides the ability to connect and cooperate complex ideas efficiently and can be beneficial even to expand when using strategic alliances.To make Knowledge Management work in an organization it must be grounded in the realities of the business needs and drivers, and aligned to the sales talk of organizational objectives, which this case TCS requires for the expansion of their organization. It should non be seen as an optional or bare(a) activity but as part of the organizational essential need, embed in their business process, which is highly relevant in their solutions.Current weaknesses in TATA servicesStrategic alliance can cause major problems if not handled properly. As part of the start of the alliance, TCS have to incorporate Ciscos Data Centre technologies, with TCS industry-leading IT services, business soluti ons and outsourcing. The coiffe allow for focus on helping customers develop neighboring-generation virtualized data centers and achieve greater operational and vital force efficiency. The companies allow for also research new networking innovations to address the needs of large and small businesses for IT services. One of the main concerns was over the alignment of short term and long term goals of both organizations and the value of strategic alliance in the current downturn in global markets. Most staff will need training to adjust to the new systems.The two companies want to hand in glove come up with and supply information technology service solutions to clients that will help their businesses build next-generation data centers by taking improvement of the network as a platform. The two companies are spread out in a wide range of countries and due to this there are a lot of communication issues. Tata Consultancy plans to build a new technology practice focused on Ciscos industry-leading data center networking and security solutions. The companies also announced the formation of a Cisco Technology laboratory at the TCS campus in Chennai, India. These all add up to additional be but have to be done to train staff intothe new systems Cisco and TCS have to develop solutions that meet the infrastructure and network requirements of global corporations.both companies have to invest in skills developing and training labs to provide an end-to-end solution to meet customer requirements. As part of the new practice, TCS will incorporate Ciscos Data Centre 3.0 technologies, with TCS industry-leading IT services, business solutions and outsourcing. The practice will focus on helping customers develop next-generation virtualized data centers and achieve greater operational and energy efficiency. The companies will also explore new networking innovations to address the needs of large and small businesses for IT services. Customers are demanding greater dynami sm from their IT infrastructure and application environment to address current challenges and to profit on opportunities whenever and wherever they emerge, said Mr. N Chandrasekaran, chief operating military officer and executive director of TCS. This strategic alliance will take benefit of Ciscos industry-leading data center networking solutions and TCS global network delivery model to help our customers increase the efficiency and agility of their IT operations. (http//blog.topitconsultant.com)Also both(prenominal) concerns were about improving operational efficiency and productivity, enable business agility, and improve enterprise knowledge.Improvement on the weaknessesThe two organizations came up with a lot of strategies, that is plan of action that channels the two organizations resources so that it can effectively differentiate itself from competitors, accomplish distinctive goals, and achieve high performance. Managers develop strategies based on the organizations stren gths and weaknesses, and evaluation of opportunities and threats. The Managers in the main make decisions about the firms activities, and the development and allocation of resources wedded to these.The TCS-Cisco strategic alliance enables end-to-end IT infrastructure services, united with assurance services, and IT application services enabling seamless system integration of Cisco products. Cisco and TCS planto develop go-to-market solutions that meet the infrastructure and network requirements of global corporations. Both companies will invest in skills development and training labs to provide an end-to-end solution to meet customer requirements. Cisco has recognized the low-cost advantage of operating in India as well as high pool technology talent and expertise. Tata consultancy services already provide IT consultancy services to a large amount of countries.The company offers some of the most complex applications and next generation IT infrastructures in the world. Tata consult ancy services in-depth knowledge of different business domains feature with its technological skills makes it a a very competent organization. One major improvement is that they use various strategies to improve knowledge management they use three main strategies or as they call it the three pillars of knowledge management, which are people, process and technology. In terms of people one of the key values is learning and sharing.The company has introduced three chess openings to promote a greater learning culture. First is the proactive employee engagement program which allows cured managers to have face to face meetings with employees across various functions and grades. The other porta has promoted a share care grow culture and and encouraged individuals to advance their own ideas and resolve ideas at local level. Finally the last initiative was professional excellence role enhancement ownership culture in-person growth employee and learning.Tata consultancy services has anot her training hub in addition to others as well to further train new recruits in different aspects of computer software engineering, quality systems and different technologies which is a major improvement. The training include soft-skills development such as leadership and teamwork. The trainers were drawn from different parts of the business with significant subject expertise and experience. Tata consultancy services have also made training centers overseas in line with its global expansion. Also Tata consultancy services have developed a number of ICT interventions to increase knowledge sharing. around of the main improvements to help with the strategic alliance are to advance knowledge, learning, and skills development.ConclusionThe purpose of this essay was to answer the questions from the Tata Consultancy Services (India) case study. The essay started by mentioning a short description of the history of the two companies. The discussion included advice regarding a strategic all iance with Cisco. Two of the key elements of this case study which were discussed. The current weaknesses in Tata Consultancy Services with an approach to knowledge management and the improvements that are made to eliminate these weaknesses have been mentionedIn the discussion, strategic alliance was explained by definition and examples provided as well to justify. The advice to knowledge management issues has been discussed. The planning and concepts are communicated and a detailed answer is written to discuss facts with the use of external sources and these have been referenced. Towards the end after all the points been considered, improvements with the linking to knowledge management have been advised.As per the objectives of this essay, the current weaknesses in Tata Consultancy Services with an approach to knowledge management and the improvements that are made to eliminate these weaknesses are discussed.References. 2013. . ONLINE Available athttp//www.tcs.com/resources/Pages/f ilterResults.aspx? idea=Services_Consulting&type=Case%20Study. Accessed 16 April 2013. Cisco Systems About Cisco Systems Networking. 2013. Cisco Systems About Cisco Systems Networking. ONLINE Available athttp//compnetworking.about.com/od/cisconetworking/p/cisco-systems.htm. Accessed 16 April 2013. IT Consultants Blog at TopITconsultant.com . 2013. IT Consultants Blog at TopITconsultant.com . ONLINE Available athttp//blog.topitconsultant.com/ mob/TATA-Consultancy-Services.aspx. Accessed 09 May 2013. Mohammad Masrurul, M 2012, An Overview of Strategic Alliance Competitive Advantages in Alliance Constellations, Advances In Management, 5, 12, pp. 22-31, Business Source Complete, EBSCOhost, viewed 9